Shanna Coles

Shanna Coles
Director, Strategy Development & Learner Solutions
School of Professional Studies

A catalyst for change and intrapreneur, Shanna leads the strategy for product and policy development to ensure accessible pathways for all post-secondary learners served by the School of Professional Studies. A first-generation college student and Georgia native, Shanna has earned degrees from Appalachian State University, NC State, and UNC Charlotte and has served the Charlotte community since 2008.